Privacy statement

Last update: 09 November 2021.

This Privacy Statement relates to the personal information Albion Bath Co (hereinafter Albion or we) collects and uses as a data controller during your interactions with Albion. For example, when you visit our websites, use products or services offered by Albion, purchase Albion products and services, contact us, etc. This privacy statement may be updated. Therefore, please check regularly for any changes. By submitting your personal information and using this website, you agree to our privacy statement and our use of cookies as described in the cookie statement.

Contact

For questions about this privacy statement and the processing of your personal data, please contact us.

Personal data

Below you will find an overview of the personal data that we may process:

Your name;
Your email address;
Your telephone number;
Other personal data that you actively provide in correspondence and by telephone;
Your use of the Internet and your access to it;
Your use of and activities on our websites and social media channels;
IP address;
Unique Device Identifier.

Purposes
We ask you to share your personal data with us for the following purposes, but not limited to:

inform you about products and services;
Answering questions or resolving product or service complaints, as well as informing you of the status thereof;
Maintaining customer records;
Maintaining customer and/or supplier relations;
facilitating access to information;
improving the provision of information and communication;
Improve our websites;
Create personalised messages and receive special offers and advertisements that match your personal interests, based on the information you have shared with us and the information we have collected about your use of the websites/social media channels via cookies or similar techniques;
To comply with laws and regulations.

Our websites and third party websites
Our websites use cookies. To find out more about how we use cookies, please visit our cookie declaration page. This privacy statement does not apply to third party websites which are linked to our websites. Please read the privacy statement of the website in question before using it, for more information about the way in which they handle your data.

We may share your data with third parties if this is necessary for the performance of an agreement such as the delivery of the products and / or services ordered by you. These include, but are not limited to, service providers, suppliers and transporters. If third parties process your information on behalf of Albion, we enter into a processing agreement with them to ensure the same level of security and confidentiality of your information. Furthermore, we will not provide your information to other parties unless this is required or permitted by law.

Security
We are committed to keeping your information secure. To this end we have implemented appropriate technical and organisational security measures to prevent misuse and loss of your data or unauthorised access to your data.

Storage period
We will retain your data for as long as it is needed for the purposes outlined above, unless a longer retention period is required or permitted by law.

How to access your data
You can contact us at any time using the methods set out above to find out what personal data we are processing about you and to obtain a copy of it. You can also have your personal data corrected or deleted (as long as there is no legal obligation to retain it).

Access, correction and deletion
You have the right to access, correct or delete your personal information. You can make a specified request to Albion via the contact information above, stating your name and address. Albion can ask you to identify yourself in order to prevent abuse of this right. Albion will in principle respond to a request for inspection or correction within four weeks. In the case of a request for removal, Albion will remove the personal information in question as soon as possible, unless and insofar as the law requires retention of the personal information in question or there are (other) compelling reasons that oppose removal.

We are happy to help you with all of your requests, but if you are still unable to resolve the matter with us, you have the right to submit a complaint to the Personal Data Authority. More information on this can be found here.